How to collect mobile app logs for troubleshooting

 

You can collect and share Mobile App logs when you are logged in to the Nokia WiFi mobile app. This can be helpful in troubleshooting. You will need to be connected to your Nokia WiFi network.

  • Go to settings under the main menu
  • Scroll down to the text that shows the current App version #
  • Tap the “build number” rapidly (5 times)
  • The log sharing screen will pop up automatically
  • Choose to share the log through an email app or directly copy the text

 

 

 

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