How to collect mobile app logs for troubleshooting

 

You can collect and share Mobile App logs when you are logged in to the Nokia WiFi mobile app. This can be helpful in troubleshooting. You will need to be connected to your Nokia WiFi network.

  • Go to the help menu from the ? icon on the top right in the mobile app
  • Tap share logs
  • A zip file will be created that can be shared via the operating system with text message, email etc.