Susan

Total activity 133
Last activity August 03, 2020 23:13
Member since May 31, 2019 23:57

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Susan commented, August 03, 2020 23:13
If you are still having trouble please contact support and they can help you - https://wifi-helpcenter.nokia.com/hc/en-us/articles/360026354274-Support-agents-are-available-24-hours-7-days-a-week-
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Susan commented, August 03, 2020 23:05
Sorry to hear you are having issues.For support please contact support via email or chat. The information is listed above.
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Susan commented, July 28, 2020 13:19
Please contact support if you are having any issues and they will be able to help you. https://wifi-helpcenter.nokia.com/hc/en-us/articles/360026354274-Support-agents-are-available-24-hours-7-days-...
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Susan commented, July 27, 2020 13:47
Thank you for the suggestion - please add it to the 'feature requests' section: https://wifi-helpcenter.nokia.com/hc/en-us/community/topics/360001209894-Feature-requests
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Susan commented, July 20, 2020 14:06
Sorry to hear you are having issues.For support please contact support via email or chat. The information is listed above.
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Susan commented, July 15, 2020 19:15
Hi Mike, Sorry for the confusion with this. We are working towards adding the ability to officially support more access points but this is further out on the roadmap. If you would like to exchange ...
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Susan commented, July 11, 2020 17:06
We edited the article to help clarify that the Beacon 3 and Beacon 1 have the same LED colors and behavior. If you are still having issues with setup please contact support for help- https://nokia...
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Susan created an article, July 08, 2020 19:21
Firmware not upgrading
1. Fix a problem
2. General
In some cases there are issues with firmware upgrading with OTA (over-the-air) automatic updates. These can be resolved with the help of a support agent and a manual upgrade. The support agent will...
- Edited July 08, 2020 19:21
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Susan created an article, July 06, 2020 18:35
How to enable separate SSIDs for 5GHz and 2.4GHz
1. Fix a problem
2. General
There are certain network setups where you may need to setup separate SSIDs for the 5GHz and 2.4GHz so all your devices can connect. This can be done by connecting to the Web GUI. Connect to your N...
- Edited July 06, 2020 19:21
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Susan commented, July 06, 2020 17:47
Thanks for your feedback. Nokia WiFi does in some cases work with more than 4 Beacons but it is not officially supported yet in all cases. We are working on increasing the number of nodes that can ...
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