Nokia Networks is committed to high security standards. We recognize the critical importance of telecommunications in the modern world, and strive to be the frontline of protecting networks. In any instance of a vulnerability being found in Nokia Beacons, it is vital that we are notified as early as possible to prevent any potential damage.

To alert Nokia of a security vulnerability, please email wifi.care@nokia.com or refer to:  Responsible disclosure | Nokia

Upon received your alert, we will follow-up with you weekly till vulnerability issue resolved.
We will seek to acknowledge your report within 1 to 3 working days.

  • For Singapore StarHub customers, the Beacons security update support till 31 Dec 2024 and may be extend subject to the service agreement with the ISP.