Error screen: That didn’t work

When setting up Nokia WiFi and adding Beacons, you may encounter the That didn’t work message. This means the Nokia WiFi app was unable to connect with the Beacon you're trying to add to the network or the Beacon is not found.

  • Tap Try Again. If you get the message again, your Beacon LED should be solid red or blinking yellow (see Understanding the LED colours). Press and hold the reset button for 10 seconds until the LED is flashing red. Then, tap Try Again.
  • Tap Cancel to exit from the error message screen.

If the Beacon still cannot be found, go to Factory reset a Nokia WiFi device.