Setting up two-factor authentication

Some instances of the app do not support two-factor authentication, depending on which ISP you have.

To obtain one-time codes, install and configure an authenticator app on your mobile. For example,  Google Authenticator or 2FA Authenticator.

  1. Tap Settings at the bottom of the home screen.
  2. Tap Account.
  3. Tap Two-factor authentication (2FA) to enable the option. Instructions to enable two-factor authentication are sent to your registered email address.
  4. Open the email from Nokia WiFi Account and tap SETUP 2FA.
  5. Tap SETUP 2FA and copy the code displayed in the step 2 of 2FA account setup page.
  6. Open the authenticator app and add your account.
  7. Type the account name, and paste the code copied in step 6.
  8. Tap Add.
  9. Copy the one-time code from the authenticator app.
  10. Paste the one-time code in the 2FA account setup page and tap Submit.
  11. Tap Next in the Nokia WiFi mobile app.
  12. Paste the one-time code and tap Verify. If you have not received the one-time code, tap Resend one-time code.

Verifying if two-factor authentication is enabled

  1. Sign out from the Nokia WiFi mobile app.
  2. Open the Nokia WiFi mobile app on your phone.
  3. Tap Sign In.
  4. Type the Email Address and Password and tap Sign In. You are prompted to enter a one-time code.
  5. Copy the one-time code from the authenticator app and paste it in the Nokia WiFi mobile app.
  6. Tap Verify.