The Nokia WiFi Mobile app allows to check and provide recommendations to improve the network health (available in some configurations).
- Tap Check on the Network health check card in the home screen. The app checks the network health and displays the health status. One of the following messages are displayed:
- Network is healthy: No action is needed.
- Extend network coverage: Some devices are not receiving a good Wi-Fi connection. To extend the network coverage, tap Tip details and follow the suggested tips to improve the network coverage.
- Improve Wi-Fi point stability: The connection of the Wi-Fi point is unstable. Try to place the extender Wi-Fi point closer to the route device. Tap Test location to test the location of your Wi-Fi point and follow the steps.
- Improve the connection of the device: The device has an unstable connection. You can resolve this issue by;
- changing the position of your Wi-Fi point, or
- moving the device closer to a Wi-Fi point.
Tap Tip details and follow the suggested tips to improve the connection.
- Improve the network topology: The Wi-Fi points in your network may not be connected to each other in a way that works well with Nokia Wi-Fi. For more information on supported topologies, tap More Info and check the help centre page for the supported network topology.
- In the Tips screen, tap Show hidden tips to view the hidden tips to improve your network’s health.