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  1. Nokia WiFi Help Center
  2. Fix a problem
  3. General

General

  • Troubleshooting WiFi7 Beacon Connectivity Issues with Legacy Devices
  • Password reset for Nokia WiFi accounts
  • How to change the WiFi channel
  • Topology configurations to avoid when using an Ethernet switch
  • Help and Support
  • Internet Backup Troubleshooting
  • Fixing issues with backhaul connection (red LED)
  • Device names showing up as numbers (MAC addresses)?
  • How to tell if a problem accessing the internet is an issue with the Wi-Fi point (router) or the internet?
  • Laptop not seeing your network (SSID)?
  • Problems with printers not being reachable on the network
  • Not getting account verification email?
  • How to I change the name of a Beacon (WiFi Point)?
  • Replace the root device in your Nokia WiFi network
  • Issues with random MAC addresses (Android 10 & iOS 14 or later)
  • Logging into the web GUI
  • How to add separate SSIDs for 5GHz and 2.4GHz
  • Remove a WiFi point from your network
  • Sign in with admin credentials
  • Factory reset a Nokia WiFi device
  • How to change the encryption mode of the root Beacon

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